Answered before you ask.

No. Every package has a published price, scope, revision count and turnaround on its page. Add it to your cart and check out — a call only happens if you want one.

Yes, on any package priced €1,500 or more: 40% at checkout, the balance due on delivery of the final draft.

Multi-brand rollouts, sites over 20 pages, regulated industries and NDA-bound work go through a custom quote at /contact/ — the exception, not the default.

The checkout on this site currently runs a demonstration payment flow — see the Payment step for detail, or email us to arrange an invoice directly.

It varies by package, from 1 to 2 rounds — the exact number is stated on every package card before you buy. Extra rounds are €140/hour.

A completed brief, one point of contact for approvals, and anything we can't guess — your brand guide, your analytics, your last campaign. Full list on /process/.

Turnaround is stated per package, from 5 working days (an Ad Sprint) to 6–7 weeks (a full 20-page site).

It depends how far the project has gone. Full detail, including what's refundable at each stage, is on /legal/refund/.

Transcreation, not translation. A bilingual copywriter rewrites the argument to work in the target market's own logic, not a translator working sentence by sentence. See Bilingual EN↔FR Transcreation.

Yes — most packages are single-language by default. Say which in your brief, or choose both if the project needs it.

Yes, either as two Website Copywriting projects, or as one Bilingual Transcreation project, depending how different the two versions should be.

No. It's written natively in French, to the same standard we write for clients — which is the whole point of the bilingual service existing.

You do. Full economic rights transfer to you on final payment. Detail, including the studio's own moral-rights position under French law, is on /legal/refund/ and /legal/terms/.

Yes. We don't discuss or publish a client's brief, brand or content without permission — a portfolio mention, if we ever ask for one, is opt-in.

Only what’s needed to deliver and invoice the project, kept as long as French accounting law requires, never sold. Full detail on /legal/privacy/.

French law. Disputes go to the competent courts in Saint-Étienne; consumers keep their right to sue where they live, and to use mediation first. See /legal/terms/.